Case Study
zconnect.io
Transforming virtual court proceedings across America with purpose-built technology.
Industry
Government / Legal Tech
Engagement
Product Development
Status
Active since 2021
The Challenge
When COVID-19 forced courts nationwide to rapidly transition to virtual proceedings, judicial systems faced unprecedented challenges. Existing video conferencing tools weren't designed for the unique requirements of legal proceedings.
Key Problems
- •Participant identification: Zoom's default labeling often displayed device names, making it impossible to verify participant identity, which is critical for legal proceedings.
- •Case organization: Courts managing 20+ participants across multiple cases had no way to group individuals by case number.
- •Language support: Courts needed to identify participants requiring translation services before cases began.
- •Resource strain: Staff spent excessive time manually renaming participants and coordinating case calls.
Our Solution
We partnered with court administrators to develop zconnect.io, the only solution specifically designed to address the unique challenges of Zoom court days while respecting established judicial workflows.
Core Capabilities
- •Bi-lingual registration: Participants complete a registration process providing their name, role, case number, and translation needs. Available in English and Spanish.
- •Automated grouping: The platform automatically groups participants by case number, enabling court staff to admit entire case groups with a single click.
- •Role identification: Participants select their role (attorney, defendant, witness, family member, observer) during registration.
- •Case docket control panel: A comprehensive dashboard allows judges and staff to manage the day's proceedings efficiently.
Results
Since launching in August 2021, zconnect.io has demonstrated consistent growth and proven operational impact across courts nationwide.
202,546
Total participants serviced
11,951
Total court days facilitated
~40,464
Estimated cases processed
12+
Court jurisdictions served
"We've had a very good and positive experience with zconnect, not only with giving people efficiency in calling their cases but it's also given the court staff their time back."
— Judge Villarreal, Webb County, Texas
"The labeling is critical when you've got 20 to 25 people in the room on one case. It allows me to stay very organized."
— Judge Villalon
Trusted by courts nationwide
zconnect.io serves courts across multiple jurisdictions, including Webb County, Harris County, Texas Courts system, Kansas 6th Judicial District, El Paso County, Orange County, and many more across Texas and beyond.
